Flexible (2 month’s training in Barcelona)

Job Summary:

We love music. It makes our lives a zillion times better. And we want to give something back to her (yes, to us music is a lady). Make her life easier and her future brighter. We apply our scientific, data-infused brains to tell everyone what music has been played – so that creators get the recognition they deserve. We hear everything everywhere and tell everyone who wants to know. ‘What plays around will come back around’ we say. We believe by helping this happen we can make a positive change in the music ecosystem and enjoy talent for another million years.

We are a team of pretty decent people who enjoy working with each other. We’re open minded and well travelled, coming from all parts of the world. We like coffee, tea, chai, and mate all the same. We’ve got rappers, producers, cello players, DJs, and songwriters. The passion for music, the excitement for technology and Barcelona as a backdrop has proven to make a good combination. We say there is a BMAT touch. We believe it has to do with being passionate, obsessive, nice, generous, honest, self-motivated, entrepreneurial, intrepid, crazy, extraordinary, creative, agile, human, friendly, smart, witty, talented, naive, optimistic, surprising, sensual, and nerdy, but not very hipster (unfortunately).

BMAT started in 2005 when a group of engineers with a passion for music decided to spin-off from an audio research lab in Barcelona. The company started with an idea – to index all the music in the world – and a mission – to better the music eco-system – and a team of nerds eager to learn how to build a successful business. Today the company has grown to more than a hundred people – spread across Barcelona, Buenos Aires, Lima, São Paulo, London, Paris, Oslo, Tel-Aviv, Johannesburg, Singapore, Tokyo and Seoul – that team up to deliver daily 1 million identifications and 3 billion matches to our partners from all over the music industry.

We are looking for a talented Client Manager to lead the Operations of a wide range of new clients. You are expected to perform a transversal role, translating new customers’ needs into technical specifications, planning and delivering excellent services.

You will work inside the Operations team of Broadcast – BMAT’s biggest business line – in close collaboration with the Engineering team. You will have the power and responsibility to put plans and actions into effect.

Essential Duties & Responsibilities:

You will be responsible for:

  • Delivering excellent services and results to clients
  • Understanding clients’ needs and finding optimal solutions
  • Discerning the technical capabilities of the tools and the team and translate them to clients
  • Transforming clients’ challenges into opportunities for growth
  • Creating better internal processes and leading changes
  • Developing creative solutions for existing and new clients

Knowledge, Skills & Abilities:

  • +2 years experience in project management, technical account management or client support in technical environments
  • Highly organised, multitasker and with strong attention to detail
  • Initiative, drive, enthusiasm and entrepreneurial attitude
  • Excellent decision-making, critical thinking and problem-solving
  • Passion about listening, asking, understanding and communicating
  • Love for teamwork and learning
  • Computer literacy
  • Be comfortable dealing with a large amount of data and numbers
  • Knowledge or experience in the music industry is a plus
  • Fluency in English, Spanish is a plus

What we offer:

  • Full-time job
  • Freedom to chose your working hours, your holiday calendar and where you will work
  • Full autonomy of your duties
  • Opportunity to grow and learn, also in other disciplines
  • Informal, dynamic, young and innovative environment
  • Free coffee, fruits, jam sessions and training activities around music, copyright, and technology
  • Work to make music more transparent